The european network for people-centered design of interactive technologies

The Design of Future Things.

Don Norman is writing a new book, “The Design of Future Things”, but you can already take a sneak peek at the first chapter, which reveals quite a bit of what it will likely be about:

We need our technologies to aid us, not control us. We need more devices that act as servants, as assistants, and as collaborators. It is time for a humane technology.
We fool ourselves into thinking that we can solve these problems through even more intelligence in the devices, even more automation. We fool ourselves into thinking that it is only a matter of communication between the devices and people.

I think the problems are much more fundamental, unlikely to be solved through these approaches. As a result I call for an entirely different approach.
Augmentation, not automation. Facilitation, not intelligence.
We need devices that have a natural interaction with people, not a machine interaction. Devices that do not pretend to communicate, but face up to the fact that they do not and cannot.
It is time for the science of natural interaction between people and machines, an interaction very different than what we have today.

(via InfoDesign)

This entry was posted on Friday, December 1st, 2006 at 12:30 am and is filed under Human Centered Design, Books. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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